Our Customers Don’t Just LIKE Us...
They’re Flag-Waving Fanatics
Who Sing Our Praises!
First of all, realize that most Dallas-area window companies don’t even survey their customers at all—they’re afraid to! With all the usual hassles, sales pressure, production delays, etc., they often feel lucky to just escape the job site with a check in their hand.
We, on the other hand, are serious about customer surveys because we WANT to know how we’re doing so we can continually improve.
- Click here to see our outstanding reviews on Guild Quality
There’s a reason an overwhelming majority of our customers rate us so highly: It’s because we do everything in our power to treat customers right, including:
Contractors are notorious poor communicators— They convey an attitude of “We know what we’re doing, when we’re going to do it, and why we’re doing it the way we’re doing it, so quit asking all these questions!” Not with Clarity Windows®. You’ll always know where we’re at in the process, your warranty will be in writing, and the prices will always be exactly what was quoted. You’ll never wonder where we’re at in the process. We are master communicators.
Not “very little sales pressure,” we’re talking NONE. We’re going to take the time to assess your needs (see above) and educate you on how to make the right buying decision. If for whatever reason you decide to say “NO,” we will completely respect that and thank you for your time.
Nobody wants a surly doctor with cold hands and a short temper—they want great bedside manner. The same is true for contractors… who—let’s face it—don’t have a great reputation in the first place. When we leave you’ll say to yourself “I really like them!”
Sorry, but there are just too many things to list them all. But here’s an attempt: superior products, most energy efficient windows, bullet-proof warranty… and we answer the phone with a live human.
We wanted to take a moment to thank you guys for the amazing job you did on our windows.
From start to finish, our experience with you has been stellar. We checked with other companies and their sales approach was so intense with the “strong arm approach” and showing up late, etc…just didn’t settle well with us and gave us a bad feeling. I’m so glad we made the call to Clarity.
You guys show up when you say you’re going to show up, you call before you’re going to show up and you keep us updated from A to Z. Your products are wonderful and your installation team is clean and very respectful of our home and also, a good sign for us is that our dogs just loved them :-)…
Your team ended up having to put in some 2 x 4’s to support the frame of a couple of our windows, due to a previous poor installation, and you guys didn’t charge us extra. We expected it but you just handled it. Wow…you stand behind your product and exactly what your sales guy said you would do, you did. In this day and age this type of integrity is rare in a company. It didn’t go unnoticed. You have a terrific brand… Don’t ever lose that.
We can’t thank you enough for not just the windows; but the positive experience that we had in interacting with you guys.
If anyone asks (and our neighbors already have), we tell him don’t even bother going to any other company; all you need to do is call Clarity Windows.
Mary and Tim Rinkevich
Everyone at Clarity Windows® of Dallas/Ft. Worth knows that we are not just in the home improvement business. We are a company that is really in the customer satisfaction business who offers outstanding value because we know that more time spent in preparation leads to better end experiences for our customers. We are passionate about Customer Satisfaction.